YWCA Hamilton’s Callback Program Helps Provide Cell Phones To Those in Need

Wireless Whiz is partnering with YWCA for their Callback Program

Cell phones have become a necessity of modern-day life – particularly during the Covid-19 pandemic, when so many services and supports have pivoted online. But for many of the residents and patrons of YWCA Hamilton’s housing programs, the cost to purchase and maintain a cell phone can be prohibitive.

That’s why YWCA Hamilton launched the Callback Program, which provides used cell phones and tablets to women and non-binary people accessing our housing programs. We have partnered with cell phone stores across Southern Ontario to accept used smartphones and tablets from community members at several different locations. The devices are then restored to their original factory settings and donated back to YWCA for distribution.

Mubarak Virani is the owner of Wireless Whiz on Upper Wentworth Street and one of our Callback Program partners. He says he is happy to participate in the program for several reasons – to help keep phones out of landfills, to support YWCA Hamilton, and to provide an essential service to someone in need.

“The phone gets another life, and on top of that, it’s with a person who needs it the most,” he said. “It’s really a life-changing thing, because that phone will help her get a job, talk to her family – and especially in this crazy time tight now, we need to talk to people,” he said.

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